Visual Merchandising Software


Frequently Asked Questions about PlanogramBuilder

General Info

Where can I find information on PlanogramBuilder?

Our web site provides detailed information about PlanogramBuilder:

You can also send us an email message with your inquiry to

Pricing / Licensing / Distribution

Where can I find Pricing & licensing conditions for the software ?

License pricing is available here:
Just choose the number of users and the subscription duration to see what the cost will be.
Subscription price covers most costs as explained here:

The only optional additional costs are services linked to creating custom 3D products or POS elements which may not always be possible to do yourself with the software.
More details on what these elements may be can be found here:
Please note that we typically provide a quote for any custom 3D elements based on prior discussion with you to understand your requirements.

What Are the accepted modes of payment ?

Payment can be done either by credit card through PayPal, or by bank transfer through an invoice due after 21 days.
If you need an internal purchase order to approve the order, that's fine with us.

Where are the resellers located ?

Distribution is done entirely through Internet, as the software doesn't need any physical shipment.
You can find the list of resellers at

System Requirements

Where can I find the system requirements for the software ?

System requirements are listed here: Requirements
There are also detailed instructions for set up in the user guide: Setup

Is there a Macintosh version of PlanogramBuilder?

PlanogramBuilder is not directly compatible with Mac OS X, however we have several customers using it on a Mac with Windows installed.
Please see our documentation for details: OS X or other operating systems

Is there a version of PlanogramBuilder for mobile platforms ? (IOS, Android or other mobile platforms)

There is no version for IOS, Android, Windows Phone or Windows RT. However, you can use PlanogramBuilder on many recent tablets and portable devices with Windows 8.
Some examples of such tablets: Acer Iconia W510 and W700, ASUS VivoTab Smart / TF810, Microsoft Surface Pro, Samsung ATIV Smart PC and Smart PC Pro, ThinkPad Tablet 2, Sony Vaio Duo 11, etc.

Trial version / Demo

Is there a presentation video available ?

There is a video overview of PlanogramBuilder available at :

Is there a working demo available ?

Yes, we strongly encourage you to take advantage of our 30-day free trial of the software. This is a full version of PlanogramBuilder and PlanogramBuilder Light, which allows you to test the software prior to committing to a purchase.
You can register to get an demo account at


Is there a user guide?

You can consult the user guide which is organized by topics with an expandable menu:

Do you have tutorials?

There are currently some video tutorials and we will be adding more. The list of tutorials is available here:

What kind of training is provided and what are the costs associated with it ?

We do not provide on site training. However, the tutorials are simple to follow and the user guide is organized in sections that follow the typical learning chronology.

The software is also quite user-friendly and easy to use.
We do provide free support, including live remote sessions (phone + TeamViewer) where we can guide you through any steps that may require assistance.


Where can I find the list of features ?

You can find a compact list of features here:

Our flyers in PDF format also include the same list of features:

There is also a more detailed list of features in our comparison chart to help you decide which product suits your needs:

If you need even further details on specific features, you can consult the user guide which is organized by topics with an expandable menu:

Can I manage sales data with PlanogramBuilder (Business / analysis) ?

PlanogramBuilder lets you import sales figures to help you check for profitability and filter the assortment based on past sales (not available in Light version). Please see the user guide under Study and Analysis for details.

The "products" look to be 3D. How is that achieved? What does the user need to do to get their product into the program to make it 3D ?

PlanogramBuilder provides an automated system to generate 3D products based on the dimensions, a front image and choices of standard 3D shape templates (not available in Light version).
This system works for many standard packaging shapes as detailed here: 3D Shapes for Items.

For products that have non-standard shapes, our company provides a service to integrate custom 3D shapes as a paying service.
Each 3D shape can be re-used to generate any number of similarly shaped products, but applying a different picture and dimensions.
Cost is typically between USD 10 and USD 50 per shape depending on complexity. We can also re-use 3D models if you have them available.

If you need custom items in 3D, please send us pictures and information about these, so we can:
  • perform an initial free test with one or two products.
  • provide a quote for your other products.

Watch the video presentation

Flyer - PlanogramBuilder

Flyer - PlanogramBuilder Light

Try PlanogramBuilder for free !

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